Refund policy

Return & Refund Policy

At Adzoura Cart, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we are here to help.

Replacement Eligibility

Products are eligible for replacement if:

  • The item received is damaged during delivery.
  • The item is defective upon arrival.
  • You receive the wrong product.

Replacement Request

To request a replacement:

  • Contact us within 48 hours of delivery.
  • Share your order number along with photos/videos showing the issue.

Non-Returnable Items

We do not accept returns or replacements for:

  • Change of mind after purchase.
  • Products damaged due to misuse or improper handling.
  • Normal wear and tear.

Refunds

Approved refunds will be processed within 5–10 business days to the original payment method.

For assistance, contact:
📞 +91 9207805162
📧 adzouraglobal@gmail.com