Refund policy
Return & Refund Policy
At Adzoura Cart, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we are here to help.
Replacement Eligibility
Products are eligible for replacement if:
- The item received is damaged during delivery.
- The item is defective upon arrival.
- You receive the wrong product.
Replacement Request
To request a replacement:
- Contact us within 48 hours of delivery.
- Share your order number along with photos/videos showing the issue.
Non-Returnable Items
We do not accept returns or replacements for:
- Change of mind after purchase.
- Products damaged due to misuse or improper handling.
- Normal wear and tear.
Refunds
Approved refunds will be processed within 5–10 business days to the original payment method.
For assistance, contact:
📞 +91 9207805162
📧 adzouraglobal@gmail.com